Human Sun Institute
Privacy Policy, Terms and Conditions, Disclaimer

Privacy Policy

We promise never to sell, rent, trade, or share your email with any other organizations or individuals. The only exception to this would be in putting you in touch with other individuals in situations where both you and that person or persons have explicitly authorized us to share your email with them.  

Personal communications to us by our clients and customers, whether in formal consultation sessions or through other media, are held in strict confidentiality. This is absolutely crucial for the safety that people need to be able to access and communicate about intimate matters of the heart and soul. 

Live courses and telecourses are often recorded for playback by course participants. With respect to privacy, participants should know that these recordings may subsequently be developed as online audio or multimedia courses to be sold through our webstore as elements of the ongoing curriculum of Human Sun Institute. The materials for these courses may also include edited selections from any online or email forums, such as “Google Group” emails, that participants and teachers may post.  However, we will always take the intimate private communications of participants carefully into account, and will not knowingly publish anything potentially embarrassing or inappropriate for public release.

Terms and Conditions

Refund and Return Policies

Scheduling sessions
You are responsible for scheduling personal consultation session dates with Saniel or Linda, preferably by sending email to
[email protected]. We ask that you begin the scheduling process after we have received your payment, unless you have an existing agreement to pay at the time of the session.
Sessions purchased but not used are not refundable or transferable. They may, however, be rescheduled for a future date within one year of purchase. If a session has not been scheduled by then, the session fee is forfeited.
Rescheduling sessions
If you are unable keep your appointment for a personal session with Saniel or Linda and you provide 24 hours notice, you may reschedule the session without penalty. Otherwise, the fee for that session is forfeited, except in cases of emergency.
If Saniel or Linda must cancel your session less than 24 hours before the scheduled time, we will reschedule the cancelled session, and give you an additional session of the same length at no charge.
If the cancellation is due to an emergency for either party, the session can be rescheduled without penalty. In that case, it’s up to the canceling party to inform the other immediately, preferably via email to [email protected].

Live Course Refunds
If you purchase a live course and find subsequently that you are unable to attend, you are entitled to a refund of 50% of the price paid, as long as you provide at least 10 days’ notice before the course starting date. If we must cancel a live course due to inadequate enrollment, all registrants will receive a full refund.

 

Shipping Policy
Most orders are shipped via USPS within 3 business days of your order. Please allow 3-10 business days for delivery in the US; international shipping may take up to 20 days.

We make every attempt to deliver your product as fast as possible but we cannot guarantee delivery time. To ensure that you receive your order when you need it, please plan accordingly.

During the holidays, please place your order at least an extra week prior to ensure timely delivery.

Once your order has been shipped, you will receive an email informing you of your package being shipped.

Shipping costs are in addition to the cost of the product and determined by USPS or other carriers’ standard rates.

Disclaimer

The Human Sun HEART Work, including Waking Down in Mutuality® and a variety of other teachings, trainings, and practices, is a process of spiritual and holistic growth, awakening, and ongoing transformation, in ourselves and in our relationships and activities.

It is not, and is not a substitute for, psychotherapy, psychoanalysis, or related approaches to psychological and relational healing. The Mayo Clinic defines psychotherapy as follows:

"Psychotherapy is an approach for treating mental health issues by talking with a psychologist, psychiatrist or another mental health provider.”

Today there are many schools and modalities of psychotherapy. Most schools have their own training and certification processes, and most U.S. states have prerequisites that must be met for licensing, standards for practitioners’ professional conduct, and governing boards that ensure all licensed practitioners are conforming to those standards.

The Human Sun HEART Work is not an approach for treating mental health issues. Its only practitioners are Saniel Bonder and Linda Groves-Bonder. They have always encouraged people who engage in this work to make wise use of psychotherapy for such treatment as needed. Neither of them is a trained or certified psychotherapist. Presently, also, there are no plans to formally train, certify, and license other people to become official practitioners of the Human Sun HEART Work’s approach to serving others.